Using Adaptive Research Consultations to Support Scholars More Effectively

Megan Potterbusch

From the April SHARE Update, this posting by Megan Pottersbush,  2016-17 National Digital Stewardship Resident (NDSR) at the Association of Research Libraries: 

“Although I enter research consultations with questions in mind—and often on paper if there is a particular library or technical goal to illuminate, I try not to assume that my current favorite tool or tools will be the best answer to whatever the researcher’s current challenge might be or even that I already know the right solution to a given challenge. Instead, I gather resources and best practices throughout my work and mentally file them away to call on when the situation warrants it. My goal is to better understand researchers’ workflows and challenges from a human-centered service perspective, and to adapt my questions and solutions to the needs I hear arise in their answers—always seeking to gain a better understanding.”

Read the full post

Leave a Reply